ESG: a case study in flawed communications

In its most elegant form, a great communications program is about simplicity of message and awareness of risk. Those two elements create the basis of successful outreach and engagement. Simplicity of message: does our audience understand what we’re trying to convey?...

Building A Sustainable Brand: Be Bold, Authentic & Purpose-Driven

Today’s consumers are more aware of their purchasing decisions’ impact on the environment, their communities, and society. We want to feel good about the companies we do business with, and, increasingly, we expect those businesses to be taking the lead, or at the very...

Drawing Authentic Lines around Sustainability Communications

Businesses communicating in the sustainability arena walk a very narrow tightrope: say too little, and your brand is behind the market; say too much and potentially invite unwanted scrutiny. So, what’s the right balancing act? Great communications have always been...

ESG: from unknown to media darling

March 2023 may go down as the month that ESG had its moment. And the sudden headline attention – the massive sea of eyeballs now squinting at the term “environmental, social, and governance” – is both a testament to its worth and a case study in market demand...